Mercedes-Benz Service Center | Paramus, NJ

Experience Top-Tier Service at Mercedes-Benz of Paramus

When you need general maintenance or urgent repairs for your luxury vehicle, consider taking advantage of the highly-trained professionals and manufacturer-backed resources available at Mercedes-Benz of Paramus. Our team is proud to help clients in Paramus, and our surrounding communities, receive the automotive care they need to feel confident on the road. Please take a moment to learn about the services we provide below, or contact a member of our Service Center to receive additional assistance today!

Service Offerings

At Mercedes-Benz of Paramus, we're proud to be a full-service facility with a deep understanding of all things automotive. Our certified technicians have the experience, tools, and resources to perform crucial tasks from routine tire care to pre-planned maintenance on Mercedes-Benz and Sprinter vehicles. Whether you need general upkeep or dealer-recommended services, our team will provide the support you need to ensure your luxury vehicle lasts for years to come.

For 2009 or newer Mercedes-Benz vehicles, owners will conduct maintenance on an alternating schedule of Service A and Service B tasks known as the Flexible Service System. We encourage our clients to contact our Service Center and receive additional information about service intervals, as certain vehicles produced with AMG® powertrains may have unique needs.

Service A

Service A is a package of services that help your Mercedes-Benz run smoothly, performed after the first year or 10,000 miles, and every two years or 20,000 miles beyond that. Please keep in mind that the frequency of Service A may vary based on driving habits, operating conditions, and other environmental factors. Factory-required items that our technicians perform for Service A include:

  • Synthetic Motor Oil Replacement and Oil Filter Replacement.
  • Fluid Level Check and Correction using factory recommendations.*
  • Tire Inflation Check and Correction.
  • Brake Component Inspection.
  • Reset Maintenance Counter.
  • Adhere to all required elements on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA.
*All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model.

Service B

Service B requires our technicians to perform in-depth services on an alternating schedule to Service A, occurring every other year or 20,000 miles after purchase. Factory-required items that our technicians perform for Service B include:

  • Synthetic Motor Oil Replacement and Oil Filter Replacement
  • *Fluid Level Check and Correction using factory recommendations
  • Tire Inflation Check and Correction
  • Brake Component Inspection
  • Reset Maintenance Counter
  • Brake Fluid Exchange
  • Cabin Dust/Combination Filter Replacement
  • Adhere to all required elements on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA
*All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model.

Mercedes-Benz Diesel or Sprinter Commercial Vans

For Mercedes-Benz vehicles equipped with a diesel powertrain or Sprinter commercial vehicles, drivers will also utilize a Service A and Service B schedule that alternates to keep on top of various maintenance needs. While services remain similar, diesel vehicles will require additional services, such as:

  • AdBlue Diesel Exhaust Fluid Check and Correction.
  • Replace Fuel Filter using factory recommendations (Service B only).
  • Adhere to all required elements on the corresponding service sheet.

Why Mercedes-Benz Service?

Choosing Mercedes-Benz service provides you with access to experienced technicians, Genuine Mercedes-Benz Parts, and complete peace of mind that your vehicle has been repaired to factory recommendations. Plus, we're proud to provide a wide range of complimentary amenities for our customers to enjoy while relaxing in our lounge.

Expert Technicians - Our technicians have the skills, tools, and resources to understand the needs of your Mercedes-Benz and keep it running at its best.

Genuine Parts - Genuine Mercedes-Benz components are designed to operate at factory standards, backed by a 2-Year Parts Limited Warranty.

Express Service - Express Service allows you to easily tackle your vehicle's needs in a quick turn-around without the need for an appointment.

Dealership Amenities

Mobile Service

Whether you're stuck at home or the office, Mercedes-Benz of Paramus can bring the repair facility to you. Our on-site service allows our certified technicians to travel to you, performing service when and where it's most convenient. For complete details, please contact our Service Center team.

Pick-Up & Delivery

Keeping on top of service doesn't mean you have to leave your day-to-day life behind. With Mercedes-Benz pick-up and delivery service, you can schedule a time, date, and location to have us fetch your vehicle, provide service at our facility, and bring it back to you.

Complimentary Loaner Vehicles

Should your vehicle need an extended stay at our Service Center, we can provide a complimentary Mercedes-Benz loaner vehicle. Availability may change, so we encourage contacting your service advisor ahead of your appointment.

Rideshare Availability

If you've dropped off your vehicle and need a ride back to your home or office, we can arrange alternate transportation methods. With plenty of rideshare options in the area, we'll take the time to ensure you can get where you need to go.

Prepaid Maintenance Options

For new and Pre-Owned vehicles, owners can opt for Extended Limited Warranties and Prepaid Maintenance plans that offer savings and peace of mind for miles to come. Honored at over 380 authorized Mercedes-Benz dealers, drivers can receive service from factory-trained technicians and retain their vehicle's integrity near home or across the country.

Tire Center

From seasonal swap-outs to quality replacements designed to fit perfectly, the team at Mercedes-Benz of Paramus is proud to offer a wide range of factory and dealer-recommended services to keep your luxury vehicle rolling smoothly. We have many Mercedes Original (MO) and Mercedes Original Extended (MOE) tires in stock, providing individual Mercedes-Benz models with optimal traction, stability, and comfort. Visit our Tire Center today!

Mercedes-Benz Service Financing

Worried about unexpected maintenance putting an end to your plans? Mercedes-Benz of Paramus can help you discover the benefits of flexible payment options to ensure you can receive the repairs, parts, and accessories you need. Please contact a member of our Finance Center to receive additional details.

Schedule Your Next Service Appointment Today

Luxury vehicles are designed to provide exceptional performance, comfort, and reliability. At Mercedes-Benz of Paramus, we'll take the time to diagnose, identify, and address issues related to your automotive needs. Contact a member of our Service Center today to schedule an appointment, learn about the services we provide, or ask questions about our rotating selection of available offers!